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morischl's avatar
morischl
3 years ago

An incompatible version of this game is installed on your device. Uninstall the

Hi,

Battlefield V in my collection is greyed out and cannot be launched with the error message:

An incompatible version of this game is installed on your device. Uninstall the Steam version to launch the game.

Background: I played BFV via EA Play membership on Steam. Cancelled it and permanently activated the game in the EA App via a code. I have already changed the game directory and reinstalled BFV, but the message remains, although there is no Battlefield V on my PC. Apart from the one in the right folder.

bug
mac
pc

15 Replies

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  • KungStung's avatar
    KungStung
    3 years ago

    [CM - removed] just go into the EA website and install the EAappinstaller open it and click on repair

  • Cheesenugg10's avatar
    Cheesenugg10
    2 years ago

    hi!! im also getting this problem i cannot open my sims 4 game i keep getting 'An incompatible version of this game is installed on your device uninstall the EA app version to launch' 

    i only have the sims downloaded in the EA app, its in my game library but i cant open it. please help me! ive tried so many things and this is my last resort 

  • P0PC0RNCHlCKEN's avatar
    P0PC0RNCHlCKEN
    2 years ago

    For me I had it installed from Xbox Gamepass before I got it on steam. Because I had both installed at the same time it didn't launch. Just simply delete the one your not trying to launch from file manager and it should work. 

  • Masbboyy66's avatar
    Masbboyy66
    10 months ago

    create a new folder and name the folder with the boken game, then move the data and patch files to the new folder, after that click install game in EA Launcher, it will automatically be repaired and good luck

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