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Mya25Wilson's avatar
Mya25Wilson
2 years ago
Solved

Bought Horse Ranch twice, can I refund one please?

Like the title says, I bought Sims 4 Horse Ranch twice, and I don't need two, so can I get a refund for one or a way to send one as a gift?

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  • EA_Solaire's avatar
    EA_Solaire
    2 years ago

    Hi @Mya25Wilson,

    If you've made a duplicate purchase on your account, you can contact live support to process a refund for that extra charge- this isn't something that we can process here on AHQ for you since we don't have access to your specific account details.

    You can contact live support for more help on this by submitting a request on the site here.

4 Replies

  • Mya25Wilson's avatar
    Mya25Wilson
    2 years ago

    Like the title says, I bought Sims 4 Horse Ranch twice, and I don't need two, so can I get a refund for one or a way to send one as gift?

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    2 years ago

    Hi @Mya25Wilson,

    If you've made a duplicate purchase on your account, you can contact live support to process a refund for that extra charge- this isn't something that we can process here on AHQ for you since we don't have access to your specific account details.

    You can contact live support for more help on this by submitting a request on the site here.

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