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GenGenGenxxx's avatar
GenGenGenxxx
11 months ago

BOUGHT Sims 4 DLC Greyed Out - 'Available on Windows' Error (Worked on Origin)

Its just greyed out in the ea app library and says its 'available on windows' but I play on mac and always have and have only had this issue since updating ☹️ CM: title edit.
mac
technical issues
TeeyaM's avatar
TeeyaM
10 months ago

Im having the same issue to but not with my sims, with my SimsCity. My sims is working fine even though iv always played on windows so im shocked its working on my mac with the EA app. My simscity games all say unavailable but only available on windows. 😞  

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    10 months ago
    @TeeyaM, what macOS are you running? Because SimCity™ will only run on macOS versions that support 32-bit applications.
    • yesmymate's avatar
      yesmymate
      10 months ago

      I'm on a MacOS Sonoma version 14. I've never had the issue before until I switched to the EA app.

    • TeeyaM's avatar
      TeeyaM
      10 months ago

      Im using MacOS sonoma version 14.3.1.  I do have a new update. Would doing my mac update help?

      Thank youu

    • TeeyaM's avatar
      TeeyaM
      8 months ago

      how do i check ?

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