Forum Discussion

GenGenGenxxx's avatar
GenGenGenxxx
11 months ago

BOUGHT Sims 4 DLC Greyed Out - 'Available on Windows' Error (Worked on Origin)

Its just greyed out in the ea app library and says its 'available on windows' but I play on mac and always have and have only had this issue since updating ☹️ CM: title edit.
mac
technical issues
rockyroad670's avatar
rockyroad670
5 months ago

Hi!

I have bought MANY sims 4 add ons on when I played on windows. I have bought a Mac and moved my game here, but the add ons say "For windows". It's says I own them but I am not able to use them? I tried to find a way to contact any form of EA support, and I couldn't find anything. Please help I want kitties in my game. ☹️

  • Graziella28410's avatar
    Graziella28410
    5 months ago

    Hi, same problem as each one of you with the famous free bundle on Epic Games and the kit about Paranormal. I tried to contact the support but they're just playing with me with no answer and a real lack of respect and I'm just thinking about an action on Twitter to mention EA, maybe to make some noise, are some of you on this app, if you're ok to help and retweet ? 

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