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Madamelee's avatar
Madamelee
Legend
1 year ago

"buy now" button is grey out?

I was seeing if i could use a simmer's code but even w/o it I'm running into this problem of despite having enough money that I can't seem to buy any packs (EP or GPs) because the "buy now" button is grey out and nothing seem to be able to fix it.  I tried other browsers and even downloading EA app and nothing seems to have work. 

  

 

Anyone suggestions?

 

 

3 Replies

  • Madamelee  Your EA Wallet doesn't have enough money to cover the purchase.  You need to pay $6.71, so you need to choose another payment method in addition to the Wallet funds.

  • Madamelee's avatar
    Madamelee
    Legend
    1 year ago

    how do I not have enough money I have 20.78 and that shows negative -20.70   so that doesn't make sense that "I don't have enough" 

    -and espcially when with Fantaysia's code I should have enough because it takes some money off.  so I should have more then enough to buy a $6.71 pack with her code  I have more then $6.00 

  • Madamelee  The listed price is 27.49, in the upper-right corner.  Your EA Wallet has 20.78 left in it, which you're applying to the purchase.  That leaves you with 6.71 left to pay.

    The -20.78 on the right side is the amount subtracted from the initial price (27.49) because you're applying the EA Wallet funds.  It's not a discount.

    Creator codes don't give you a discount.  They give the creator a little bit of money every time someone uses the code, and you pay the same amount either way.

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