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lierrevene's avatar
lierrevene
Rising Novice
3 days ago
Solved

Cancelled the pre-order, want to repurchase the pack, but...

Hi,

so I had pre-ordered the new expansion pack (Businesses & Hobbies) and forgot to put in a creator code when purchasing, so I cancelled the pre-order and it was refunded. I'd like to repurchase the add on with a code but there is no option in my account purchase history to repurchase and in my EA app it says that I own and can download the pack, so there is also no option to purchase the pack.

Do I have to wait a while or something?

  • lierrevene's avatar
    lierrevene
    2 days ago

    Hello again, so yup, it seems it was just a matter of waiting. i can now purchase the pack again.

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  • lierrevene's avatar
    lierrevene
    Rising Novice
    3 days ago

    Just a quick update: I tried logging out and back in on the app and I also tried uninstalling and reinstalling the app, it still says that I own the pack and I can download it.

    I don't want to see what happens when I try to download it just in case it counts as a purchase even though I know it is unlikely since the refund already went through (don't think they can just cancel that). All statuses are "completed" in the order history, for the refund as well.

  • lierrevene's avatar
    lierrevene
    Rising Novice
    2 days ago

    Hello again, so yup, it seems it was just a matter of waiting. i can now purchase the pack again.

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