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FicoSGamingMind's avatar
FicoSGamingMind
5 years ago
Solved

Cannot link EA/XBOX because EA Desktop will not respond with XBOX Application

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) 0xa3e903e8 Which client functionality are you experiencing this bug with? Performance W...
bug
mac
pc
  • moonobi's avatar
    moonobi
    5 years ago

    Hi,

    i had the same Problem, I think this is a Bug in the Xbox Account, here is the workaround that worked for me:

    1) Go to help.ea.com

    2) Click "Log In"

    3) Sign in with Xbox live  -> there is an option to sign in using XBOX credentials -> use the xbox account you want to link to your EA Account

    4) Now he want a new EA ID -> type something in to create a new EA Account

    5) Signed in with the new EA Accout go to "Accounts" -> "Connections"

    6) unlink the Xbox Live Account from the new created EA Account (now the xbox Account is "clean")

    7) restart your PC

    8) Start the Xbox App and try to install an EA Play Game -> Now he ask you which EA Account you want to link

    9) Sign in with your EA Account you want to link

    Sry my english is not so good =) hope it helps

moonobi's avatar
moonobi
5 years ago

Hi,

i had the same Problem, I think this is a Bug in the Xbox Account, here is the workaround that worked for me:

1) Go to help.ea.com

2) Click "Log In"

3) Sign in with Xbox live  -> there is an option to sign in using XBOX credentials -> use the xbox account you want to link to your EA Account

4) Now he want a new EA ID -> type something in to create a new EA Account

5) Signed in with the new EA Accout go to "Accounts" -> "Connections"

6) unlink the Xbox Live Account from the new created EA Account (now the xbox Account is "clean")

7) restart your PC

8) Start the Xbox App and try to install an EA Play Game -> Now he ask you which EA Account you want to link

9) Sign in with your EA Account you want to link

Sry my english is not so good =) hope it helps

FicoSGamingMind's avatar
FicoSGamingMind
5 years ago

This did the trick! I did have a problem where after I created the new account it created a password on it's own, but I just had to reset the password when signing into the NEW account, and then had to restart because it didn't let me open the game on the first try. But after that, it works like a charm. Thank you so much for this fix!

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