Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 6b8b7e64-3d26-4bc2-894e-8451cd7f9670
Which client functionality are you experiencing this bug with? Game Hub
When did this happen? (dd.mm.yy hh:mm) 03/14/2023
Summarize your bug I "upgraded" to the new EA app from Origin. The first day I used it, it was okay. But today I had a HUGE difficulty trying to login. When I finally did only the games I didn't have installed on my PC showed up. So I logged out and tried to login. Same problems trying to login. So I uninstalled and reinstalled the EA app. Tried to login with issue finally got in and now ALL of my games are missing. At the top in the app it says "Things are taking a little longer than usual to load up. Hang tight while we try to solve the problem" This is crazy! I have had the account for over a decade, now all my games are missing?! Is there a way to go back to Origin or fix this? I can't play my games now. Not even the one that are already installed on my PC
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don't know.
What happens when the bug occurs? At the top in the app it says "Things are taking a little longer than usual to load up. Hang tight while we try to solve the problem"
What do you expect to see? My games
I "upgraded" to the new EA app from Origin. The first day I used it, it was okay. But today I had a HUGE difficulty trying to login. When I finally did only the games I didn't have installed on my PC showed up. So I logged out and tried to login. Same problems trying to login. So I uninstalled and reinstalled the EA app. Tried to login with issue finally got in and now ALL of my games are missing.
At the top in the app it says "Things are taking a little longer than usual to load up. Hang tight while we try to solve the problem"
This is crazy! I have had the account for over a decade, now all my games are missing?!
Is there a way to go back to Origin or fix this? I can't play my games now. Not even the one that are already installed on my PC