Forum Discussion

TheLastMexikan's avatar
TheLastMexikan
4 years ago
Solved

Can't launch EA Desktop, it gives me a "Something went wrong" type messega

Product: EA Desktop Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Game Hub When did this h...
bug
mac
pc
  • TheLastMexikan's avatar
    TheLastMexikan
    4 years ago
    @ImB1ind I resolve the issue, I had to reinstall the EA desktop app, the games install via EA desktop app didn't get affected, it was easy and after I log in in the app, the games were available to play.
Chrysopoia's avatar
Chrysopoia
4 years ago

Almost every single time I boot up EA desktop I get: "The server encountered a mysterious error, try again at a later time." This error message is so frequent it makes desktop nearly unusable. 

This is been going on for several weeks now and I am fed up with it. If anybody has encountered this and found a fix, please let me know. 

  • PeleMeleXD's avatar
    PeleMeleXD
    4 years ago

    Hi i was just wondering if u know how to fix it now

    • EA_Jason's avatar
      EA_Jason
      4 years ago

      Hi @PeleMeleXD,

      Encountering issue like these is never a fun experience, but luckily there are some troubleshooting steps that you can perform:

      • Run the EA app as an administrator
      • Clear the cache via Help > App Recovery > Clear cache
      • Temporarily disable your firewall/ant-virus or make an exception for the EA app

      After you performed these steps, then please let me know if they worked or not. 

      • BosseladyTV's avatar
        BosseladyTV
        2 years ago

        does not work for me

  • Princessyanie13's avatar
    Princessyanie13
    2 years ago

    I'm having the same issue.

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