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gabritg7's avatar
gabritg7
Seasoned Newcomer
2 months ago

Can't open any game from EA Desktop

I can not open any game on EA Desktop, it keeps opening all day... The games are bought and launched directly from ea app. I've seen that is a general problem, but not seen it in a message announced by EA. Can't play nothing... I will show two examples: 

 

 

 

 

 

 

 

 

I've tried a lot of things, reinstall games, uninstall anticheats, or reinstalling EA Desktop.

I've detected this trying to execute the "EAUpdater.exe": 

Don't know if it means aything, but I've thought is not too common to see in a "Updater exe".

Hope the problem solves as soon as possible. I have the latest version published on EA web. (installed after and before detecting those problems).

 

crashing
ea app functionality

5 Replies

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  • gabritg7's avatar
    gabritg7
    Seasoned Newcomer
    2 months ago

    Want to clarify that I'm not saying that the problem on the updater.exe is related to the problem with the games, it could be possible to be or maybe I've detected another problem.

  • GotoKujiMiyako's avatar
    GotoKujiMiyako
    Seasoned Newcomer
    2 months ago

    I am in the same situation as you, and I have no way to operate the same as you.

  • Buttermychickenn's avatar
    Buttermychickenn
    Rising Rookie
    2 months ago

    Hi guys, I'm trying to post on every forum. EA are aware of the problem but I am still having problems. It's been 8 hours with nothing.

     

  • Buttermychickenn's avatar
    Buttermychickenn
    Rising Rookie
    2 months ago

    For people using EA app try this - Create a new admin user for windows and launch EA app (your games and EA App should still be installed depending on which drive you installed them on) - your game should launch and play as normal. Once this is done you can go back to your main account and launch from there. It may ask you to choose a save point (Be it local or cloud save) I *don't* think it matters which BUT I did click local save because people are having issues with one drive. After this the game should launch fine. If it doesn't you may need to contact EA support. 

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