Forum Discussion

MadSmerf's avatar
MadSmerf
3 years ago
Solved

Cant open fifa 23

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) -
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) Today
Summarize your bug I have ea play pro membership but i cant open fifa 23 game. In EA App i cant see the play button instead it says download in a gray font and yet it won't let me press the download button either.The only button that i can click is manage button.
How often does the bug occur? Rarely (0% - 9%)
Steps: How can we find the bug ourselves? -
What happens when the bug occurs? -
What do you expect to see? -

‌

The error is in the "summarize your bug."

bug
mac
pc
  • EA_Barry's avatar
    EA_Barry
    3 years ago

    @MadSmerf 

    Click on Manage, then Repair, let that process finish then reboot and retry playing, thanks.

5 Replies

  • EA_Barry's avatar
    EA_Barry
    Icon for Community Manager rankCommunity Manager
    3 years ago

    @MadSmerf 

    Click on Manage, then Repair, let that process finish then reboot and retry playing, thanks.

  • pantheism's avatar
    pantheism
    3 years ago

    Product: FIFA 23

    Platform: PC - Windows 11

    Error: Secure boot is not enabled on this machine

    The game won't launch

    Summary: When I click on the Play button in the EA app the program fails to load with the above error.

    This error occurs 100% of the time

  • Nice_Jef's avatar
    Nice_Jef
    3 years ago
    @pantheism if upgraded to windows 11 without having tpm or secure boot in ur pc it won't let u play most games with new updates that require tpm and secure boot , best options is to go back to windows 10 or get a motherboard that supports tpm and secure boot . I decided to just go back to w10 since it's no cost literally .
  • hotrodkzn's avatar
    hotrodkzn
    3 years ago
    @Nice_Jef - Glad you got it sorted. I will NEVER opt to buy a new motherboard or other hardware just to play FIFA23. I'd rather NEVER ever play crap from EA again.

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,854 PostsLatest Activity: 46 seconds ago