Forum Discussion
EA_cuervo
Community Manager
7 months agoHey there,
After resetting your password, are you able to log in to EA Help with the same account and password?
- applegocronch7 months agoRising Novice
I'm having this exact issue actually: Link2EA Popup | EA Forums - 12250712. I'm able to log in to EA help
- EA_cuervo7 months ago
Community Manager
applegocronch Thanks for the additional information. Can you please try to Clean Boot: How to clean or safe boot your computer. Once that's done, restart your PC and launch the EA app to see if you're able to log in. After logging in, try launching the game again from Steam.
Let us know if that works.
- applegocronch7 months agoRising Novice
I safe booted my computer, and can still launch and log in to the EA app, but the same thing keeps happening when I launch it from Steam.