Check connection failed to launch

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) 12f9a8a8-737c-441e-a18b-bdbab0436864
Which client functionality are you experiencing this bug with? Launch Game
When did this happen? (dd.mm.yy hh:mm) 12.08.2023 17:34
Summarize your bug check connection their fine played 4 days ago worked all day I tried everything report number. 12f9a8a8-737c-441e-a18b-bdbab0436864
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I don't know figure it out.
What happens when the bug occurs? game won't start at all.
What do you expect to see? My game I paid hundreds of dollars to enjoy over 8 years and 68 add on

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Fix this please