Forum Discussion

mahyadanay's avatar
mahyadanay
Newcomer
12 days ago
Solved

Code redemption not wirking

I just bought the business and hobbies pack and I tried to go and redeem code and when I clicked redeem it took me to the page on ea where they want you to buy it so I tried to put the code in again and it said code is redeemed already . Has anyone had this issue ? I bought it off instant gaming I never had problem until now . Or does anyone have the direct contact to talk to someone that works for ea besides a robot ?

  • Hi there mahyadanay 

    For packs purchased from a third-party retailer, you'll want to contact the retailer directly for a refund or replacement code.

    Please also see the post here for more information on where to safely purchase packs. 

1 Reply

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    10 days ago

    Hi there mahyadanay 

    For packs purchased from a third-party retailer, you'll want to contact the retailer directly for a refund or replacement code.

    Please also see the post here for more information on where to safely purchase packs. 

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