Forum Discussion

mahyadanay's avatar
mahyadanay
Newcomer
5 months ago
Solved

Code redemption not wirking

I just bought the business and hobbies pack and I tried to go and redeem code and when I clicked redeem it took me to the page on ea where they want you to buy it so I tried to put the code in again ...
  • EA_Solaire's avatar
    EA_Solaire
    5 months ago

    Hi there mahyadanay 

    For packs purchased from a third-party retailer, you'll want to contact the retailer directly for a refund or replacement code.

    Please also see the post here for more information on where to safely purchase packs. 

EA_Solaire's avatar
EA_Solaire
Icon for Community Manager rankCommunity Manager
5 months ago

Hi there mahyadanay 

For packs purchased from a third-party retailer, you'll want to contact the retailer directly for a refund or replacement code.

Please also see the post here for more information on where to safely purchase packs. 

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,915 PostsLatest Activity: 2 minutes ago