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A8e5's avatar
A8e5
3 years ago

Controllers not working with Steamlink and EA app

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Other (Please Describe) ...
bug
mac
pc
A8e5's avatar
A8e5
3 years ago

The controllers when using Steamlink to stream an EA game to my TV does not work when using EA app. I am using a Samsung TV and XBOX 360 wired controllers.

If I uninstall the EA app and reinstall the Origin app it all works fine. Its only when using the EA app that it stops working.

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 years ago

Hey @A8e5 does it work if you play it through your PC?

Darko

  • A8e5's avatar
    A8e5
    3 years ago
    @EA_Darko Yes it works on my pc when using the EA app.
    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      3 years ago

      In that case @A8e5 I'd recommend reaching out to Steam support as the issue appears to be related to using the Steam link and we are not able to assist with issues related to third party hardware.

      Darko

      • A8e5's avatar
        A8e5
        3 years ago
        @EA_Darko The issue only occurs when using the EA app. It works absolutely fine when using the Origin app so the issue must be with the EA app.

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