Forum Discussion

Seasoned Newcomer

7 months ago

Double Charged

I was double charged, and I put a refund request through the form but I wasn't refunded the full amount and EA doesn't seem to give you any oppertunity to directly open a Case about this or talk to a Rep without using these forums.

purchase issue

1 Reply

EA_Solaire
Community Manager
6 months ago
Heya Romansiii

If you have a double charge on your account, that's something live support can look into for you and get a refund processed- here on the forums we aren't able to access your account or billing details to look into this with you.

You can reach out to live support for more help on this by submitting a request here.