Dragon Age inquisition missing
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Browse Games When did th...
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EA_Illium
EA Staff (Retired)
EA Staff (Retired)HI @liron99 Thanks for this update, we might be running into something we need to pass on for the team to be aware of.
First, can we try the following...
- EA App's Cache (Top Left Menu > Help > App Recovery)
- Check for other applications that may be limiting EA App or Game performance
- Verify System Date/Time is correct
- Run the System File Checker tool then Check for Windows and GPU updates
- Put your device in a Clean Boot then launch EA App
@EA_Illium Thank you for the instructions.
I've followed all of them and still the game is missing from my library.
I've followed all of them and still the game is missing from my library.
- EA_Illium
Hi @liron99 To confirm have you already reached out to our support in case there is an entitlement issue with your account?
- EA Help website - Live Support (Phone, Chat, Email)
- Twitter - Select the message icon to get assistance
Thanks!
- @EA_Illium I am not aware of any entitlement cases with the account.
I'm not using twitter, I didn't used the chat.
I opened a regular ticket but it didn't solve the issue, I was notified there is a general issue wit all users.
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