3 years ago
EA App blank Screen
Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Other (Please Describe) ...
I was playing jedi survivor through steam and the game crashed. I restarted the game and it hung with messed up audio upon reloading the game. I rebooted the PC. Then the game refused to launch. I narrowed the issue down to the EA app closing itself shortly after steam attempted to launch. I manually launched the EA app and had this blank screen issue. I tried everything above and multiple reinstalls. Nothing worked. Got pretty frustrated one crash turned into this whole ordeal. Then, I went into start, I found and ran the "EA app updater", which completed an update via command line. I then re-launched the EA app and it let me login. Now everything seems to be working again, so try that!
TL;DR - My fix: Run "EA app Updater" before launching the EA app.
I spent almost a week trying to fix this on my machine. After trying most of the recommended "fixes" with no luck, I found a suggestion on which process might be interfering in a different site. Try going into Task Manager and stopping the Device Association Framework Provider Host. Once I did this, it not only solved a problem I was having with Task Manager working properly, but the EA app suddenly started working and I was finally able to start playing Jedi Survivor.
Obviously I can't promise this will work in all instances, but it definitely worked for me.