Community Manager@Skyrimfall I completely understand where you are coming from. These issues can get frustrating for sure. It is unfortunate that it happened this way as we definitely want players enjoying the games they are excited for. If you change your mind and would like help with it, let us know. We have quite a few players like myself who would be willing to try and help you out with this!
My friend who had played the game when it first came out via EA Play Pro still had the original game files from April.
I copied those files on my PC hoping it would recognize them (or that at least it would it would save me from having to redownload everything again from scratch by only downloading the Patches that were released since then for the game). The download progress jumped to 70% at once (Which was promising), and was "preparing" 37.46GB for the next 15 mins or so, the progress slowly moving to 100%. Then after reaching 100%, the download progress started again from scratch: 0/ 129GB completely ignoring the game files and the size of the game on the HDD doubling.
Community Manager@Skyrimfall It sounds like its getting hung at a certain point and then just starting all over. With that something like the below typically help. That is honestly hard to say why when it reverts other than from experience, there are conflicting files so it starts over.
Delete Windows Temp Files
Optional Registry clean-up
It is worth mentioning that he originally downloaded those game files from Steam.
And if I put the game files in the EA app's default location for Downloads, I would get
Jedi Survivor in my collection greyed out (cannot be launched or downloaded) with the following error message:
"An incompatible version of this game is installed on your device. Uninstall the Steam version to launch the game."
If I try to directly launch the game using the exe I will get the following error message : "You don't have access. This title may have been downloaded to your device by another user who owns the game. Log in to a different account or restart the app to try again."
