EA App Crashed Unexpectedly (EA App recovery is not working)

I finally found a way to resolve the problem after trying many methods that did nothing... To resolve the issue, I had to format my PC. If you try this method make sure to back up your files (especially your saves). I also made sure to not select Remember me once I re-installed the EA app.

See details here: https://support.microsoft.com/en-us/windows/give-your-pc-a-fresh-start-0ef73740-b927-549b-b7c9-e6f2b48d275e

Good luck & Happy simming!