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ManicPot8to's avatar
ManicPot8to
Legend
1 month ago

EA app displaying wrong currency charging me more!

My region is set to the United States, but after updating, my currency started appearing in Euros. I was just charged $19 for what should have been a $16 transaction. I contacted support through chat...
updates
  • ManicPot8to's avatar
    ManicPot8to
    Legend
    1 month ago

    No, I’m not. The last agent, Robert, said they were looking into it, but I reported this issue a month ago and nothing was done. They just keep giving me the runaround, saying there’s nothing that can be done.

    • EA_Solaire's avatar
      EA_Solaire
      Icon for Community Manager rankCommunity Manager
      1 month ago

      ManicPot8to​ 

      If you try to make a purchase directly from the website here instead of the app, are you seeing the incorrect currency there as well? 

      • ManicPot8to's avatar
        ManicPot8to
        Legend
        1 month ago

        when first get to the site no but then it switches.

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