The EA app won't update or repair the game.
Yesterday I tried playing BF6, and it launched the game, but it didn't let me search for a game, so I closed down the game and checked if it needed to update. Tried downloading an update, and it wouldn't. So then I followed advice from EA themselves and tried repairing the game. It wouldn't do that either. So I tried uninstalling EA and reinstalling it. Nothing changed. So I contacted support, and they tried helping me, but nothing worked. So today I tried the thing I saw here on the forum: Revo Uninstaller to uninstall the EA app and reinstall it. Even tried repairing the EA app and uninstalled BF6 and tried reinstalling that. Nothing works. Case #258440844
Game Keeps Auto-Updating Even Though I have Auto-Updates Disabled
I have auto updates disabled. The Sims 4 started automatically updating upon starting the EA app. The update remained paused upon closing and reopening the app, but automatic updates starting despite having that setting disabled has been a continuous problem for months.
Please help
The EA App is saying my Game Library is empty despite years and thousands of dollars of purchases. I've tried repairing the app, logging out and back in, and uninstalling and reinstalling. Still says my game Library is empty. It also says that I don't have Sims 4 installed, even though I do
PC_inst-3-1920 Error - EA APP unable to update and install
I´m really getting annoyed by the continous EA App and Patch Errors this company delivers. I´ve never had problems in the last 25 Years with any of the other companies apps - Steam, Ubi, Epic etc., only EA is taking me whole weekends and weeks to fix the bugs. The start of BF6 and the patch afterwards have been a desaster. Setup: AMD Ryzen 9 9950X3D 16-Core Processor (4.30 GHz), 64GB Ram, NVIDIA GeForce RTX 5080 (16 GB), Windows 11 Pro I´m experiencing this now for over a week, first the app popped up upon launching the computer and told me, that the update doesn´t work. One time the app loaded, I purchased the new bf6 pro season and played. Yesterday nothing worked for me. I´ve been trying several things now, to get this up and running. tryed to repair the app - didn´t work deinstalled the app and swiped the leftover files and tried to install new - didn´t work putting the app in the ms defender preventing problems with the firewall - nothing happened clearing the cache with the EA Tool loading the eabackroundservice manually trying the EAUpdater starting the Programs with admin following all this https://www.youtube.com/watch?v=E0Uz-4TWra0&t=254s installed the newest Microsoft Visual C++ Redistributable I took an image from 18.07.26, which I made and I tried this 2 times to get the app working again - nothing. I don´t know, what to do now. Hoping the next patch will fix all of this and not playing? wow...
EA App - Sims 4 Update Settings & Offline Mode EC:200 Error Loop
Context: Today a Sims 4 Update happened. I have mods, so I did not want the update to be installed until modders got around to updating their mods. Issue 1: EA Setting to stop auto-updates only works if your game is offline However, despite having auto-updates turned off when I tried to play the game it started to download the mod. I have since learned that the setting only works if you keep your game in offline mode, Issue 2: Pause update, break offline mode So I tried to enter offline mode and ended in the EC:200 error loop: (1) go offline, (2) try to launch installed game, (3) get EC:200 error about making sure its you, (4) log in and now you are online, (5) repeat. I have since learned that if you pause your update rather than "cancel" you will cause the error loop. Issue 3: Infinite load when attempting to launch the game page In an attempt to cancel the update rather than pause, I opened the game page in my library in online mode. However, the App infinitely tries to load the options for the game. There is no play, manage, or update. Its just the image and the add-ons or moola you can buy. Assumed Issue 4: The fix suggested will be to reinstall the game If the fix is to reinstall the game, then the game will be reinstalled with the update I was trying to avoid. If there is actually a different fix that would be much appreciated. Genuine concern: At the heart of the issues are that this is about player control and trust. Yes, its also a quality of life feature to not need your game to be updated immediately so that your mods don't break. Mostly, though its about choice. I've seen updates that players haven't wanted and I'm afraid of updates in the future changing parts of the game I do like. I've spent my time and money on the sims, I've valued this community and I feel like its disappearing. What new microtransaction, pop-up, or AI bot will be forced upon us next? What underbaked update will lose us our legacy saves, our photos, our family trees? (I also want to clarify this isn't an attack on the developers or the people helping on the forum, its a concern about what is being prioritized) Fix: Give players control over the content of their games as a feature not a loop hole that doesn't work unless its perfect. EA Report ID: df35b673-5093-48a6-8315-9d774e16af3e
