PC_inst-3-1920 Error - EA APP unable to update and install
I´m really getting annoyed by the continous EA App and Patch Errors this company delivers. I´ve never had problems in the last 25 Years with any of the other companies apps - Steam, Ubi, Epic etc., only EA is taking me whole weekends and weeks to fix the bugs. The start of BF6 and the patch afterwards have been a desaster. Setup: AMD Ryzen 9 9950X3D 16-Core Processor (4.30 GHz), 64GB Ram, NVIDIA GeForce RTX 5080 (16 GB), Windows 11 Pro I´m experiencing this now for over a week, first the app popped up upon launching the computer and told me, that the update doesn´t work. One time the app loaded, I purchased the new bf6 pro season and played. Yesterday nothing worked for me. I´ve been trying several things now, to get this up and running. tryed to repair the app - didn´t work deinstalled the app and swiped the leftover files and tried to install new - didn´t work putting the app in the ms defender preventing problems with the firewall - nothing happened clearing the cache with the EA Tool loading the eabackroundservice manually trying the EAUpdater starting the Programs with admin following all this https://www.youtube.com/watch?v=E0Uz-4TWra0&t=254s installed the newest Microsoft Visual C++ Redistributable I took an image from 18.07.26, which I made and I tried this 2 times to get the app working again - nothing. I don´t know, what to do now. Hoping the next patch will fix all of this and not playing? wow...
EA App - Sims 4 Update Settings & Offline Mode EC:200 Error Loop
Context: Today a Sims 4 Update happened. I have mods, so I did not want the update to be installed until modders got around to updating their mods. Issue 1: EA Setting to stop auto-updates only works if your game is offline However, despite having auto-updates turned off when I tried to play the game it started to download the mod. I have since learned that the setting only works if you keep your game in offline mode, Issue 2: Pause update, break offline mode So I tried to enter offline mode and ended in the EC:200 error loop: (1) go offline, (2) try to launch installed game, (3) get EC:200 error about making sure its you, (4) log in and now you are online, (5) repeat. I have since learned that if you pause your update rather than "cancel" you will cause the error loop. Issue 3: Infinite load when attempting to launch the game page In an attempt to cancel the update rather than pause, I opened the game page in my library in online mode. However, the App infinitely tries to load the options for the game. There is no play, manage, or update. Its just the image and the add-ons or moola you can buy. Assumed Issue 4: The fix suggested will be to reinstall the game If the fix is to reinstall the game, then the game will be reinstalled with the update I was trying to avoid. If there is actually a different fix that would be much appreciated. Genuine concern: At the heart of the issues are that this is about player control and trust. Yes, its also a quality of life feature to not need your game to be updated immediately so that your mods don't break. Mostly, though its about choice. I've seen updates that players haven't wanted and I'm afraid of updates in the future changing parts of the game I do like. I've spent my time and money on the sims, I've valued this community and I feel like its disappearing. What new microtransaction, pop-up, or AI bot will be forced upon us next? What underbaked update will lose us our legacy saves, our photos, our family trees? (I also want to clarify this isn't an attack on the developers or the people helping on the forum, its a concern about what is being prioritized) Fix: Give players control over the content of their games as a feature not a loop hole that doesn't work unless its perfect. EA Report ID: df35b673-5093-48a6-8315-9d774e16af3e
Error Code: EC:204 (can't play offline, says "game license has expired")
Whenever EA puts out a game update, I don't update immediately and switch to playing offline for a week or more (depending on how bad it is) while I wait for mods to be updated and for the worst of the new bugs and glitches to be resolved. I've done this since the EA App was released without issue. So the EA App updated shortly before the 7/23 game update and when I went to play offline last night, I discovered I suddenly couldn't. I click on "go offline" and it shows Sims 4 as an installed game, but now when I click play, instead of launching the game offline as usual, I'm getting an error message telling me that the game license has expired and that I need to launch the game to renew the license and gives the Error Code: EC:204. I've never had this issue before. So now I cannot play the game at all as I've seen how lit it is out on the bug report forum and there's no way I'm updating my game right now with all the issues the patch has created. And I can't go "online" with the game without it automatically pushing the update. Is anyone else having this issue with playing offline right now? And is anyone aware of a work around? (Note: I have already logged out and back in, uninstalled and reinstalled the EA App, cleared the cache, restarted my PC, and ensured by XBox and EA accounts aren't linked (they never were).)
Time Played Rest to Zero since the Update
Since the recent update, my playtime hours have been reset to 0. I had my game offline and not set to update automatically, but the EA App kept forcing the issue, which I kept rejecting. Then, on Thursday, I updated my game. It did not recognise all the packs I had, and I had to re-download them. I cleared the EA App cache and re-downloaded all the DLC's. From there, I noticed that my played hours had been reset. I thought it might need 'time' to register the hours from my profile, so I continued to play, hoping this would be rectified. To date, this has not happened. I went from over 18000 hours to 5 hours (which is the time I was streaming The Sims 4) and as of today, 24 hours played only. I'm attaching screenshots of my hours in February 2026 (I don't normally take a screenshot - didn't know how important that was going to be!), but I found one from the 27th of February 2026 showing that I had 17005 hrs and 26 minutes played. I want my hours back, please. How do I do this? It cannot be possible that this happens!“You don’t have enough disk space for this update”
Every other time I try to play my game I have some sort of issue, I have to uninstall and reinstall sims 4 every time there is an update. Now I can’t even open the ea app and I’m not getting an option to clear the cache either. I have basically wiped everything on my computer just so I can have my game and it’s still having issues what should I do? I’m on a Mac.
CAN'T LAUNCH ANYTHING ON EA APP
I can't launch any game on EA App, doesn't matter if I launch it on Steam or EA App, older titles like FIFA 12, 13, and 14 can't even launch from EA App, I couldn't even launch BF3, BF4 from steam, all I got are these endless "Launching Game...." windows but nothing happened afterwardBattlefield 1 and FIFA 18 disappeared from my EA Library
Hello EA Support and Community, I have an issue with my EA account. Two games that I previously owned, Battlefield 1 and FIFA 18, have disappeared from my EA Library. I purchased and played both games on this EA account before, but they are no longer showing in my game library. Could someone please help me check what happened to these games and restore them to my EA account? Games missing: Battlefield 1 FIFA 18 I am using the same EA account that I originally used to purchase and play these games. Thank you for your help.
