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ll8r4indjfar's avatar
ll8r4indjfar
3 years ago

EA App does not launch, receive "Temporarily lost connection"

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Launch Game When did thi...
bug
mac
pc
EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
3 years ago

Hi everyone, 


Thank you for the reports!

We are currently looking into these connection errors. We appreciate your patience while we investigate. 

EA_Kent's avatar
EA_Kent
Icon for Community Manager rankCommunity Manager
3 years ago

Hi again everyone, 

If you are still getting this same error when you try launching the EA app, could you help us by sharing your Error Report IDs? If possible, please also include an approximate time stamp of the last time you tried logging in. 

You can find more information on how to get the Report ID at the EA Help website. Once you have the Report ID please share it in this thread. We just need the Report ID, not the error log files themselves. 

Thanks! 

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