Forum Discussion

RuskiRizz's avatar
RuskiRizz
Seasoned Novice
3 years ago
Solved

EA App doesn't recognise my old Origin games

Hi, I've had issues with EA App so have been using a workaround suggested on this forum keeping Origin but as of this morning it no longer works and is forcing me to use EA App. However the new app is asking me to download the games that already run on Origin. I'd like to keep all my content and saved games - how do I get the new app to recognise my old game, please?

Thanks

  • Hi @RuskiRizz Can we try to clear EA App's Cache (Top Left Menu > Help > App Recovery) and check if it is able to find the installed games?

2 Replies

  • EA_Illium's avatar
    EA_Illium
    Icon for EA Staff (Retired) rankEA Staff (Retired)
    3 years ago

    Hi @RuskiRizz Can we try to clear EA App's Cache (Top Left Menu > Help > App Recovery) and check if it is able to find the installed games?

  • RuskiRizz's avatar
    RuskiRizz
    Seasoned Novice
    3 years ago

    Hi thanks so much this has worked! Strange it didn't do it automatically.

Featured Places

Node avatar for EA app Technical Issues & Bugs

EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.Latest Activity: 52 minutes ago
8,434 Posts