Forum Discussion

EclipseDragonfl's avatar
EclipseDragonfl
4 years ago
Solved

EA app download button is greyed out, download is stuck on calculating time.

As I begin I want to say I looked around for help first and found that my problem is collided into three problems. First problem is I cant seem to download my new game pack for sims 4, The werewolves...
bug
mac
pc
  • EA_Darko's avatar
    EA_Darko
    4 years ago

    Hey @EclipseDragonfly is it possible to try it through Origin to see if you continue to have the same issue?

    Darko 

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
4 years ago

Hey @EclipseDragonfly is it possible to try it through Origin to see if you continue to have the same issue?

Darko 

  • EclipseDragonfl's avatar
    EclipseDragonfl
    4 years ago
    @EA_Darko Hello darko! So I feel very dumb for not trying this out first. But i reinstalled origins (i thought it was installed) And without a problem it quickly started seeing if i had all my 22+ packs and then instantly started downloading my werewolf game pack!~Thank you so much for replying to me and fixing my issue :D
    • EA_Darko's avatar
      EA_Darko
      Icon for Community Manager rankCommunity Manager
      4 years ago

      Happy to help @EclipseDragonfly. It's often the easiest fix in the end. 

      Enjoy your gaming.


      Darko 

      • ethanparmet's avatar
        ethanparmet
        3 years ago

        Hello Darko.

        I am having the same issue, but Origins is now defunct, so I don't know what to do.

        Please help

        Ethan

About EA app Technical Issues & Bugs

Having issues with the EA app? Join us to report bugs, and find help with downloads, DLCs, purchases, and login errors.7,862 PostsLatest Activity: 36 minutes ago