EA app encountered an error and could not finish installing

Hi, BF5, bought on Steam, during first launch the error appears "Something went wrong". See attached screenshot. Could you please help with this?

EA_Illium
3 years ago
Hi @mofette_bander Would it be possible to create a new local admin and check if you are able to install the EA App?

EA Staff (Retired)

3 years ago

HI @mofette_bander Can we start with the following steps once you have a moment?

EA App's Cache (Top Left Menu > Help > App Recovery)
Check for other applications that may be limiting EA App or Game performance
Run the System File Checker tool then Check for Windows and GPU updates

3 years ago

First and second options - Nope, because I do not even have EA app installed. It does not want to install.

Third option was checked, everithyng ok "Windows Resource Protection did not find any integrity violations.". Lets consider some other variants...

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