Forum Discussion

Mr_Ferly's avatar
Mr_Ferly
Seasoned Newcomer
6 days ago

EA app Error - Code Redemption Failed – Invalid Product Configuration

Im redeeming my code to get the game. but EA app shows below: COMMERCE_SERVICE.VALIDATION_FAILED.INVALID_PRODUCT_CONFIGURATION please help. CM edit: edited title for clarity.
error code
purchase issue
technical issues
Ghost1105i's avatar
Ghost1105i
Seasoned Newcomer
5 days ago

Try this it worked for me

Redeem your product code in your EA Account Settings

  1. Go to the Payment and Wallet tab of your EA Account portal.
  2. Select Redeem Product Code.
  3. Type in your product code, then select Next.

Once you’ve redeemed your code, your game will appear in your account.

MalikAmirri2003's avatar
MalikAmirri2003
Seasoned Newcomer
5 days ago

Thanks, it worked for me aswell :)

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