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pispartan117's avatar
pispartan117
3 years ago

EA APP Fails To Launch After Install Error EC:104

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) 0542461f-faec-48c0-a588-83584d0873b2 Which client functionality are you experiencing th...
bug
mac
pc
Peter780's avatar
Peter780
Rising Scout
3 years ago
@pispartan117 Can you please make sure that you have Microsoft Visual C++ 2015-2022 Redistributable and DirectX installed?
  • pispartan117's avatar
    pispartan117
    3 years ago

    Yes, I have even reinstalled them and I have done the thing where I go into my settings and repair the apps. No matter what, whenever I reinstall EA, it says that the app unexpectedly crashed and it does nothing. 

    • pispartan117's avatar
      pispartan117
      3 years ago

      I have made a separate account with admin privileges and tried to reinstall the app too with no luck. 

      • Peter780's avatar
        Peter780
        Rising Scout
        3 years ago
        @pispartan117 Maybe there is a software on your PC that is interfering with the EA app. For example, an antivirus software. Can you please try and temporarily disable your antivirus and see what happens. Don't forget to turn your antivirus back on after you finish testing.

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