Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) EC:104
Which client functionality are you experiencing this bug with? Application Navigation
When did this happen? (dd.mm.yy hh:mm) 02.06.23 13:18
Summarize your bug When ever I try to launch the newly intalled EA App, it crashed with the EC:104 Doing a repair does nothing...
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? You take an entirely new ASUS Rog Ally, and connect it to either Wireless or Ethernet. You install all new drivers, firmware and BIOS You run all Windows Updates You run every other launcher and game without issues You make sure there is no anti virus installed You make sure that all runtimes and distributables are updated You make sure there is no VPN installed You download the EA App installer, and click it to install You get the Error Bob's your uncle! As you can see, I have done everything that you are proberbly going to ask me to do. This is an cleanly installed Windows 11 on the ROG. It did work yesterday on another SSD
What happens when the bug occurs? EC:104 Background Services Crashed Restart APP Get a "Something went wrong.... and service failed to start"
What do you expect to see? Well, the friggin EA App for gods sake!!!!
I think I have tried everyting...
You take an entirely new ASUS Rog Ally, and connect it to either Wireless or Ethernet.
You install all new drivers, firmware and BIOS
You run all Windows Updates
You run every other launcher and game without issues
You make sure there is no anti virus installed
You make sure that all runtimes and distributables are updated
You make sure there is no VPN installed
You download the EA App installer, and click it to install
You get the Error
Bob's your uncle!
As you can see, I have done everything that you are proberbly going to ask me to do.
This is an cleanly installed Windows 11 on the ROG.
It did work yesterday on another SSD
