Community ManagerProduct: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe Can't Login to the app with "keep me signed in" option enabled
When did this happen? (dd.mm.yy hh:mm) 09.11.22 13:19
Summarize your bug EA app throws extremely vague error "Something went wrong - There is an issue with your account" when trying to log in with "Keep me signed in" enabled.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? -Open EA app -Enter login credentials as usual
What happens when the bug occurs? EA app throws extremely vague error "Something went wrong - There is an issue with your account" and throws you back to the login screen.
What do you expect to see? A robust login system... which EA app doesn't clearly have.
Workaround is to untick "Keep me signed in" and log in as normally.
have pretty much the same thing, whenever I try and press "keep me signed in" after I typed my password in - it always loads the origin from the start meanings have to type in the password all over again. and then for example if I close sims - stop playing, and open the app again - it will ask em to type in the password again, really annoying, I'm sure I'm not the only one with this kind of problem.. really needs help with that, although, I don't really have a problem with typing the password, but it keeps happening constantly - it would've been much much better if I just didn't have to do that EACH AND SINGLE time I try to play the game. does anyone know how to solve this..? maybe there's a different app other than origin that I can download so that it works betters?
