Forum Discussion

Community Manager

1 year ago

EA app Fails to Remember "Keep me signed in" Option

Hey everyone 👋, This thread is for all the reports about the EA app for PC & Mac forgetting the "Keep me signed in" option for some players. Sadly, this issue can't be easily fixed on your end wit...

bug

mac

EA_Shepard

Community Manager

2 years ago

He All,

We wanted to drop in and let everyone know that the team is still aware of this happening with players, and continues to be looked into. We understand that this has been a thing for a bit, and we do appreciate your patience while this is being reviewed.

Once we have more updates about the log-ins, we will let you know what's happening.

Cheers!

ShotgunAlex

2 years ago

Still happening Oct 2023. That's pretty whack, yo. (Win11 Pro if that matters)

Vesian
2 years ago
EA team-
It has been months now.
Given that a lot of your users were forced to switch over to the EA app from Origin (myself included), my patience is wearing thin on this. Please prioritize this issue for the positive experience of your userbase; given the amount of time this bug has been outstanding, it no longer appears to be the case that focusing on a positive user experience is your intention. Thanks!