Community ManagerI cleared my local EA Launch Helper cache and it started remembering my credentials. Might work for you.
If anyone tries this, let me know if it works for you.
@BabyReflexes wrote:I cleared my local EA Launch Helper cache and it started remembering my credentials. Might work for you.
- On your keyboard press the Windows + R keys at the same time.
- In the Run window that pops up, enter %localappdata% into the text box.
- Navigate to the EALaunchHelper folder and open it up.
- Delete all the folders you see, for me there was only the cache folder so I just deleted that.
If anyone tries this, let me know if it works for you.
This worked for me. Thank God there is some smart people out there, because EA offcial support is a bunch of liars and don't have the slightest clue about anything related with their painful crapware.
This worked for me as well.
Thanks!
This issue was fixed in version 13.58.0. No need to delete anything.
had same issue with same version 13.58.0.5571
now going to try deleting cache fix
Community Manager
@PlayerOne023 wrote:
@BabyReflexes wrote:
I cleared my local EA Launch Helper cache and it started remembering my credentials. Might work for you.
- On your keyboard press the Windows + R keys at the same time.
- In the Run window that pops up, enter %localappdata% into the text box.
- Navigate to the EALaunchHelper folder and open it up.
- Delete all the folders you see, for me there was only the cache folder so I just deleted that.
If anyone tries this, let me know if it works for you.
Hey All,
Great to hear that this has been working for you. If you still run into any issues like this after these steps let us know specifically what happens!
The more info you can provide the better!
Cheers!
Same issue. However, if I cancel the login screen, and check the Windows tray for the EA App, its already logged in, so no need to login again. Weird, but I just cancel that login window now.
