EA App INST Errors When Installing

Hi guys, I can't resolve an error that's bugging me for weeks. The error is INST-14-1601 where I can't download the EA app if anyone knows anything help me! 

the problem with this for me is that I've spent thousands of dollars on the sims, I want access to my damn games I paid for.

I WANNA PLAY SIMS BRUH WHY THEY HAD TO DO THIS ☹️

Omg so after hours and hours of trying to find a resolution to this problem I finally found it. 
EA were no help whatsoever! In the end I had to pay for a driver updated (£30 a year) which upgraded my graphics card to which then EA downloaded with no problems. 
EA should be ashamed of themselves though, as a long time Sims player the amount of money I have spent for them to help in any kind of resolution was awful. 
The driver updated I used was: Drivereasy

i hope this helps anyone else!

Hello, I eventually solved my issue with EA App installation: INST-14-1603 by reinstalling .NET Framework 4.8.1 using this link:

https://dotnet.microsoft.com/en-us/download/dotnet-framework/thank-you/net481-web-installer

❤️

For some reason, it says that I already have this installed. Do you know why this is?

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post) none
Which client functionality are you experiencing this bug with? Application Installer
When did this happen? (dd.mm.yy hh:mm) 01/12/2022
Summarize your bug Since the the forced switch from Origin to EA app, I'm unable to play my games. EA app crash during installation process with the following error "INST-21-32"
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? The application seem to load and download element online but crash after about 1 min of work
What happens when the bug occurs? Happen on installation. I tried to re download the EA app installer on official website every 2 weeks for the last 4 month.
What do you expect to see? I expect to see an installation the can complete itself without errors... Origin was trouble free for me. EA App installer is broken in my case.

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Hello,

EA app keep crashing on install

I tried the following:

clean boot => error INST-21-32

reinstalled the last .NET Framework => error INST-21-32

Run as administrator => Error INST-21-32

I have no Error ID to provide since ErrorReporter.exe is nowhere to be found , both in program file and in windows search...

Have you guys found a solution because this is not working and your customer service reps are useless in helping. I pay money for this game and can't even play it. I was told by reps to contact Microsoft when this is not an issue with my laptop. If multiple people are having the same problem, it is definitely on you guys.