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ZeraZebra's avatar
ZeraZebra
3 years ago
Solved

EA App Install Error - INST-14-1618

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Application Installer
When did this happen? (dd.mm.yy hh:mm) 07.04.23 18:45
Summarize your bug Keep getting INST-14-1618 when trying to download EA App
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? start installation
What happens when the bug occurs? I get an error screen and the app doesn't download
What do you expect to see? the EA app to be installed so that I am able to play my video games

‌

I have been trying to download the EA App for over a week now. I have deleted as much stuff as I can off my computer. Turned off Anti-virus and firewall protections. Turned off my VPN and tried to install it as an Administrator but every single time I go to Install the game I get INST-14-1618, and it stops downloading.

(cm edit - updated title)

bug
mac
pc
  • Rigel454's avatar
    Rigel454
    2 years ago

    My solution to INST-14-1618 was to go to Task Manager and end task 'Windows Installer', then run EAappinstaller.exe as 'admin'. Apparently EAappinstaller calls Windows Installer but detected that it was already in use. Ba-da-bing it worked. Hope it works for you.

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  • Mark81482's avatar
    Mark81482
    Rising Newcomer
    6 months ago

    hey so what do u mean by run EAappinstaller.exe  as admin? having the same issue first it was error code 14-1601

    then it was error code 14-1618. I'm so close to calling a tech support person to look into the problem. I will pay at this point maybe reaching out to u would save me some money.   

  • Kalixo0o0's avatar
    Kalixo0o0
    Rising Newcomer
    2 months ago

    I've been trying to solve it for almost 4 months, and it finally Ba-da-bing worked! Thank you!

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    2 months ago

    Hey there,

    Since this thread is more than a year old, it will be closed to stop it from getting necro'd.

    If you have the same or a similar issue, please create a new thread.

    Thank you.

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