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AhmedElmadany's avatar
AhmedElmadany
4 years ago
Solved

EA App installation, "Something Went Wrong" error

Every time I try to install it, it gives me this screen 
bug
mac
pc
  • Bobinen's avatar
    Bobinen
    4 years ago

    I had the same issue and the following worked for me: I checked all the "Microsoft Visual C++..." under "Apps"  and choosed "Repair" where it was available. I restarted my computer and then the installation went just fine. 

EA_Illium's avatar
EA_Illium
Icon for EA Staff (Retired) rankEA Staff (Retired)
4 years ago

Hey @girwuqxhheji 

To confirm EA App is meant to work with the below version of Windows:

  • 64-bit minimum versions of Windows 7, 8.1, 10 & 11.

If you are running into issues installing can you try running the installer as an admin, and check if any Anti-virus is not hindering it from creating needed files?

axammm's avatar
axammm
3 years ago

I really don't udnerstand.

I think my windows 7 is 32 bit, but a while ago i had the ea app and it worked perfectly fine

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