I had the same issue and the following worked for me: I checked all the "Microsoft Visual C++..." under "Apps" and choosed "Repair" where it was available. I restarted my computer and then the installation went just fine.
I'm trying to download the EA app on my PC, and it will not install. I keep getting a INST 14-126 Error, and it tells me to report it to the droids. Do you have any Idea what this error code is? I wrote the Help center, and they weren't much help. I can't play my games at all! It's been a couple of months already and I have spent almost 1k on these games. It's Frustrating. If you know, a reply would be appreciated. Thanks in advance.
@HavingFun7243 wrote:I'm trying to download the EA app on my PC, and it will not install. I keep getting a INST 14-126 Error, and it tells me to report it to the droids. Do you have any Idea what this error code is? I wrote the Help center, and they weren't much help. I can't play my games at all! It's been a couple of months already and I have spent almost 1k on these games. It's Frustrating. If you know, a reply would be appreciated. Thanks in advance.
Did you ever find a fix for this?
Yes, without tech support having any idea what these error codes are, you'll have to do trial and error. THEY SHOULD KNOW THEM! Have you installed using Administrator privileges? Right-click on the setup file and you'll see the option. Who is asking this? @SeaOfSymphonies or @HavingFun7243? Anyway, try that.
@KingRayVeteran wrote:Yes, without tech support having any idea what these error codes are, you'll have to do trial and error. THEY SHOULD KNOW THEM! Have you installed using Administrator privileges? Right-click on the setup file and you'll see the option. Who is asking this? @SeaOfSymphonies or @HavingFun7243? Anyway, try that.
I ran the installer with admin permissions, have since upgraded my RAM to 16 gbs from 8 gbs. No dice. I've submitted another ticket to EA because they marked it as fixed when it very clearly isn't.
@SeaOfSymphonies I complained about them doing that too. Quick to close them because there must be a quota saying they are judged on the number of tickets they close as solved. Crappy system, because there is no marker about closed, NOT solved. They don't want anybody knowing that they have no clue what they're doing.
There is another post in either this one or another one, that has many steps of things to try. One of them got mine to install, but only to run into another problem EA isn't solving. Have left me without being able to play any of my games with my desktop computer ... for months. They could care less.
It was called "New EA app won't install." Looks like they merged it into this one. The solution is in here somewhere, but I tried many things before it finally installed. Make sure to completely uninstall the app before reinstalling it. Pieces left around will just carry over.
They're ignoring me now because I asked for my money back from all the games I can't play now. Over $1k, which is a drop in EA's bucket that they can afford.
I was never able to get the EA App to install so there is nothing to uninstall, I even completely removed Origin and all EA related stuff in registry and still the EA app won't install, I've been through all the guides on here, still get the same error while trying to install this damn awful app. I think it's time I just forgot about what games I had and never have anything to do with EA again
I'm on Windows 11... Just received an Email from an EA representative, explaining how to uninstall and fix a game within the EA App and how to clear cache for app/game when I clearly told them it is the EA App I can't install and that I just want to know what the error code means that I keep getting, while trying to install their app. Is this really hard for them to understand?
BTW if anyone at EA is reading this and want to check what my Error code means that would be great thnx... Error Code: INST-3-1316
I found out what my Error Code: INST-3-1316 means, "Product: EA app -- Error 1316. The specified account already exists."
and it doesn't matter how often or when I try to install the app I get that error as well as this error "INSTALLER_ERROR_UNKNOWN = EA app encountered an error during the installation. Try again a bit later."
Finally fixed my issue using a troubleshooter you can download here from Microsoft Fix problems that block programs from being installed or removed - Microsoft Support it works on windows 11 also.
