I had the same issue and the following worked for me: I checked all the "Microsoft Visual C++..." under "Apps" and choosed "Repair" where it was available. I restarted my computer and then the installation went just fine.
Im sure this is a dumb question but I have been playing sims on my laptop and I just got a desktop, so im trying to swap everything over. My question is : I have EA app downloaded onto the desktop and sims, HOWEVER when I am trying to download all my add-ons it just pops error "something went wrong". I have tried to repair the game, uninstall and reinstall. I have cleared the cache, So im not sure what else to do. Im stuck. Help your fellow simmer out please.
Thank you in advance,
Allycatty135
