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daydr3am3r87's avatar
daydr3am3r87
Newcomer
20 hours ago

EA App Installer / Uninstaller is broken

I've been having some issues with installing EA App for some time now and the installer/uninstaller both seem to be broken.

First of all, the installer ignores the custom location, no matter what I select, or if the selected folder is on C drive or another partition. It always installs in  Program Files.

Second, when I uninstall the app, while it removes the Programs entry, it leaves behind the EA Games and Electronic Arts folders in Program Files, along side all the app's files, so you need to manually delete them. Also, it leaves behind all the registry entries making the installer to see the app as already installed, even if it's not.

I managed to install it in a different folder using PowerShell, but even so, the installer sometimes creates a folder with the version number and a shortcut to that folder, while not updating the icon in Start Menu / Taskbar. And every update adds a new folder with a different version number, while leaving behind the old one. What's worse, is that if you open the app using a pinned icon, from taskbar or start menu, it points to an older version and it pops up an error and request to repair, for some reason. Also, on random occasions, an update would install in the folder where it was supposed to install, instead of a random version number folder. But not always so, very random.

Sometimes in a folder with a version numberSometimes in the custom folder where I installed it

 

 

 

 

As for uninstalling it, it's a complete hell. I had to identify what folders and registries remain behind as well as what processes remained stuck in TaskManager, even if the app is uninstalled, and create a PowerShell script to stop all processes and remove all remains. This, of course, requires a restart, otherwise, I'm still unable to reinstall it.

And it's not just on one PC. Every single one I installed EA App, I've had the same experience.

Now, is there any way to properly install EA App to a custom location and uninstall it, without having to go through all these?

 

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