Forum Discussion

Seasoned Adventurer

3 years ago

Solved

EA App isn't working.

Starting yesterday, April 17th, the EA app stopped working properly. It worked fine all of Sunday, but when I tried to open it to play my games yesterday, it wouldn't work. I click on it to open the...

bug

mac

Joseva7
3 years ago
@DarkDiamondSimsHi, I managed to make the app work, since I had the same problem, I checked a post, and it solved this problem, it seems that the app "minimize" or "moves" to an invisible screen, I solved it this way:

- First Press Shift and right click on EA app on the Windows taskbar.
- Then you have to click on maximize to make it visible.

You can also move it "on screen" too (back to place), this will help the app to not hide, same procedure, but instead of clicking "maximize", you have to click on move, and with your mouse place it where you want it to be.

I hope it helps, have a good day 🙂
May the Force be with you!

Here´s the post I was referring to.
https://answers.ea.com/t5/Bug-Reports-Technical-Issues/EA-desktop-app-is-invisible/m-p/10930655/highlight/true#M3480

DarkDiamondSims

Seasoned Adventurer

3 years ago

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe The app is no longer opening properly. The icon sits in my taskbar, but the app itself doesn't open.
When did this happen? (dd.mm.yy hh:mm) 04/17/2023 EST USA
Summarize your bug EA App doesn't load.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? I have rebooted my computer, uninstalled and reinstalled
What happens when the bug occurs? App isn't fuctioning
What do you expect to see? A properly working app.

Has anyone else ever experienced this problem before?

Joseva7

3 years ago

@DarkDiamondSimsHi, I managed to make the app work, since I had the same problem, I checked a post, and it solved this problem, it seems that the app "minimize" or "moves" to an invisible screen, I solved it this way:

- First Press Shift and right click on EA app on the Windows taskbar.
- Then you have to click on maximize to make it visible.

You can also move it "on screen" too (back to place), this will help the app to not hide, same procedure, but instead of clicking "maximize", you have to click on move, and with your mouse place it where you want it to be.

I hope it helps, have a good day 🙂
May the Force be with you!

Here´s the post I was referring to.
https://answers.ea.com/t5/Bug-Reports-Technical-Issues/EA-desktop-app-is-invisible/m-p/10930655/highlight/true#M3480

EA_Shepard
Community Manager
3 years ago
@Joseva7 Appreciate the info on this one. Good looking out! 👍
DarkDiamondSims
Seasoned Adventurer
3 years ago
@Joseva7 YES! This worked!! Thank you SO MUCH!!! You have no idea how much I appreciate it!!