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vinnie4444's avatar
vinnie4444
3 years ago
Solved

EA App keeps losing connection on game download, but my internet is fine

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) Which client functionality are you experiencing this bug with? Download Game When did t...
bug
mac
pc
EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
3 years ago

Testing this just now @firemagewally and pulling down a consistent speed without any drops.


Any time I have tested this after seeing reports I have not yet been able to recretae the issue. If the issue was with the EA app I would expect to see the issue pop up for me at least once.

Issues like this, generally if an EA side issue would result in thousands if not tens of thousands of reports.

Looking at our internal tools and not seeing any issues which further points to it being a network or ISP issue for those seeing it. 


Darko

Rexi345_YT's avatar
Rexi345_YT
3 years ago

you are a joke

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