Hey all, it sounds like you may be having issues with your connection. I'd recommend taking a look at this help article: https://help.ea.com/en/help/faq/problems-playing-online/
Darko
Community ManagerTesting this just now @firemagewally and pulling down a consistent speed without any drops.
Any time I have tested this after seeing reports I have not yet been able to recretae the issue. If the issue was with the EA app I would expect to see the issue pop up for me at least once.
Issues like this, generally if an EA side issue would result in thousands if not tens of thousands of reports.
Looking at our internal tools and not seeing any issues which further points to it being a network or ISP issue for those seeing it.
Darko
Any actual advice? ISP told me it's an EA issue, you blame the ISP everytime.
Only workaround I've found is running on about 10 hours and re-downloading everything piece by piece because - let me be clear - per my ISP, the app keeps dropping my connection.
This forces me to spend 5-20 minutes just trying to set-up downloading something, connection drops during download, and a reset has to be done - rinse and repeat until I get a server error (8 times in one sitting now) that forces me to go through app recovery, clear cache, restart the computer, and start over.
Again - any actual advice since it's not my ISP?
Update: After somewhere between 12 and 15 hours re-downloading games, I finally got them downloaded.
A large problem I have is that the game would get stuck during the download or just refuse to start/finish. If you're having this problem, the only workaround I have is to clear cache and reopen the app. This probably won't work if you're trying to play online, but will help if you're downloading multiple games at once and having trouble.
Seeing as we aren't going to be getting responses from EA anytime soon, we should try to figure out a workaround or the glitch ourselves.
I do not work for EA, I'm just a casual gamer trying to help other gamers.
