Hello, Pythia.
I appreciate the assistance, but that did not fix the issue. Since then, I've restarted my computer, made sure no major Windows Updates were installed or major driver updates. ONE TIME I waited about thirty minutes and my games library loaded, but it showed none of them as downloaded. Unfortunately, I did not get a screenshot of this, but if it happens again, I will.
I'll keep trying, but I'm not sure what else to do.
Edit: It happened again. I've attached the photo. I, of course, still have the game downloaded, and it's not just Dragon Age 2.
I managed to sort mine finally!
I tried uninstalling the EA app, it couldn't do it. I googled uninstalling problems and the Microsoft install/uninstall troubleshooter was available. I used that to uninstall it, then reinstalled it and my games showed.
I then ran the repair on the game (Sims 4), which I do regularly anyway.
All working fine!
