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HornedMeatBeast's avatar
HornedMeatBeast
2 years ago
Solved

EA app Malfunctioning With Pi-Hole/AdGuard On Network

@hstervr I just went off of what @HerkyTP found, they are also running a Pi-Hole and it also worked for me. CM edit: edited title for clarity.
bug
mac
pc
  • EA_Leeuw's avatar
    EA_Leeuw
    2 years ago
    INFO - Post Marked as Solution for Visibility

    Hey everyone,

    You may have noticed that I've merged several scattered posts and threads into this new discussion focusing on the incomplete loading of the EA app library and the issue of game tiles appearing greyed out.

    In many cases, these issues seem to be linked to the presence of Pi-Hole, AdGuard, or other DNS filtering devices or services on the network or machine. Disabling these services could potentially resolve these problems. I've also included this information in our Troubleshooting the EA app guide, accessible here.

    Cheers.

JuliaDoesThings's avatar
JuliaDoesThings
Seasoned Novice
2 years ago
@EA_Leeuw Woof! Okay thank you I will review that thread gfor solution
EA_Leeuw's avatar
EA_Leeuw
Icon for Community Manager rankCommunity Manager
2 years ago
INFO - Post Marked as Solution for Visibility

Hey everyone,

You may have noticed that I've merged several scattered posts and threads into this new discussion focusing on the incomplete loading of the EA app library and the issue of game tiles appearing greyed out.

In many cases, these issues seem to be linked to the presence of Pi-Hole, AdGuard, or other DNS filtering devices or services on the network or machine. Disabling these services could potentially resolve these problems. I've also included this information in our Troubleshooting the EA app guide, accessible here.

Cheers.

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