I had an issue with Ea lancher not launching the game
I have done all troubleshooting possible and still no fix. I have attempted to get help through live chat which suggested I do troubleshooting I have already done. I spent a lot of money on the game and still cant play the game. It is without a doubt an EA launcher issue
(cm edit - moving to EA App)
Same here.
It's been over 4 weeks I can't play The Sims 4, because it doesn't show it in my library. It shows that I have 1 game but there is no cover just a blank black box and I can't click on it. So I can't launch and even update the game. I've tried everything: restarting the app, restoring the app, logging out, loging in, etc. There is nothing else left I can do.
I'm frustrated about this app. When I used Origin this kind of problems had never occured. If ea hasn't forced me to use this app to launch thee game, I would've never use it.
English is not my first language, so I'm even way more upset to try to explain my struggle with this situation in a language other than my own.
I even wrote this message through ea eror reporter and sent it 3 times. It gave errors 3 times. This error reporter thing is the error itself in the first place.
useless company making millions and dont care about customer service at all
its clear they dont based on my messgaes here on this"forum" disheartened and disappointed this company gets away with breaching failure to provide service for their customers
goes to show throw enough money and even suddenly becomes quiet breaching multiple sections of legislation in the customer care/service and just dont care great attitude for multi million company. BOYCOTT EA at this point uninstalled all games wrote numerous complaints ahh be ages before this is picked up so please share this on as many social media outlets as possible
