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gwen434's avatar
gwen434
Newcomer
21 days ago

EA app not loading

I’m attempting to launch my EA app but keep getting the error message “Background Services crashed” with options to run an update or quit. When i press run update it simply says the app is up to date then quickly exits the screen. I’ve repaired the app, uninstalled and reinstalled, I’ve restarted EA background services & set to automatic but nothing seems to be working. 

1 Reply

  • ykwis_tira's avatar
    ykwis_tira
    Rising Newcomer
    21 days ago

    i am having this same issue and it seems to be a problem only EA can fix. Are you trying to open it on a Mac by chance ? because according to chatgpt (sorry couldn’t find any other help) it’s because of the new Mac update EA hasn’t updated a version to run with the new update.

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