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naskox's avatar
3 years ago

EA app not starting with domain joined pc

Product: The EA app
Platform:PC
Error Report ID (learn how to create an Error Report ID in the sticky post)
Which client functionality are you experiencing this bug with? Other (Please Describe)
Please describe EA app not starting with azure-domain joined pc windows 11 education
When did this happen? (dd.mm.yy hh:mm) 6/11/2022 08:40
Summarize your bug When I log in the app nothing happens and the app crashes immediately without any error given. Once I saw in the ea answers forum that the problem might be from the account so I tried with the local admin account and the app works perfect. Important notice my school joined account in the windows is admin but it is not a local account.
How often does the bug occur? Every time (100%)
Steps: How can we find the bug ourselves? Try to start the game with a non-local administrator account.
What happens when the bug occurs? App crashes immediately without error given.
What do you expect to see? The app to start to work normally and not make me log to a different windows account just to be able to play.

😳When I log in the app nothing happens and the app crashes immediately without any error given. Once I saw in the ea answers forum that the problem might be from the account so I tried with the local admin account and the app works perfect. Important notice my school joined account in the windows is admin but it is not a local account. thanks 

1 Reply

  • @naskox I will add that I'm having the same issue when using a Microsoft-bound admin account in Windows 11. For now I have to use a local non-admin account I made to play, but that's not ideal as I have to keep an extra account I don't otherwise need.

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