Forum Discussion
EA_Barry
Community Manager
3 years agoTry the following steps:
- Run System File Checker to help ensure the integrity of your Windows System files: http://support.microsoft.com/kb/929833
- Perform a clean boot before starting: http://support.microsoft.com/kb/929135 or http://help.ea.com/en/article/how-to-clean-boot-your-pc/
- Clear the EA app cache: https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
- Turn off the EA app overlay via the three bar menu at top left, Settings, Application, In-game overlay
- Turn of any other overlay you may be using
- Temporarily disable your antivirus software
Thanks.
2 years ago
Ive done all of this and nothing has fixed this for me. I cant access any of the games. goes straight to a blank screen. Rather than trying to get us to fix EA problems, it would be nice if EA didnt have software written by a 5 year old.
- 2 years ago
This is 100% my problem. I've tried ALL these solutions to no avail.
HELP!!!
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