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Gljiga's avatar
Gljiga
Seasoned Newcomer
1 year ago

EA app refreshes when i try to buy the game

Hello,

I'm having the problem when i try to buy the game. When i get to the payment and choose the card i want to pay with it just refreshes the page, there is briefly "couldn't connect to server" message that appears when it's refreshing it. I tried to delete cache and uninstall app, removed and added card again. I have funds and date of the card is ok.  Anyone maybe have a solution? 

Thanks.

5 Replies

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  • Gljiga  Try buying the game from the EA website.  If you can't find it, google "buy [game name]" and look for an ea.com link.

  • Gljiga's avatar
    Gljiga
    Seasoned Newcomer
    1 year ago

    puzzlezaddictThank you. It seems it would work but Im trying to buy ea fc 25 loyalty edition, there is not such thing on EA website, only the base game that is 70 euros. 

  • Gljiga  Then I would suggest trying through the EA App on a different device.  As long as you're signing into your own EA account, you should be able to see the discount, and the game will be available in your account on any computer.

  • tickirci's avatar
    tickirci
    Rising Novice
    1 month ago

    I am having the same issue now. Did you ever manage to resolve it?

  • EA_LunardustCat's avatar
    EA_LunardustCat
    Icon for Community Manager rankCommunity Manager
    1 month ago

    Hi, please refer to my reply in the newer thread. As this thread is quite old now, I am going to lock it here.

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