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ForestLayer's avatar
ForestLayer
4 years ago

EA App says "You don't have access" when starting SW Jedi Fallen Order on Steam

Product: The EA app Platform:PC Error Report ID (learn how to create an Error Report ID in the sticky post) b024e83b-91d0-4cc7-af1f-8cacc4785dc7 Which client functionality are you experiencing thi...
bug
mac
pc
ForestLayer's avatar
ForestLayer
3 years ago

I've followed the instructions on that linked guide, but it has not fixed it unfortunately. Even after a reboot and then reinstalling the game I still get "You don't have access".

  • EA_Leeuw's avatar
    EA_Leeuw
    Icon for Community Manager rankCommunity Manager
    3 years ago
    @ForestLayer, that is unfortunate. In that case, it sounds like it is a possible account issue, something we sadly can't help with on the forums, but you have to reach out to the Live Support team for that via https://help.ea.com/contact-us. Hope they can see something on their end.

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